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ISO 42001 in de praktijk: engineering, training en guardrails bij WorldEmp

Door: Peter van Londen, COO WorldEmp

In een eerdere blog heb ik beschreven hoe WorldEmp, in samenwerking met Matrix 3D, werkt aan ISO/IEC 42001. Daarin lag de nadruk op governance, architectuur, Responsible AI Impact Assessment en risico en incidentmanagement binnen ons AI Management System (AIMS).

In deze blog ga ik in op de vervolgstappen binnen hetzelfde traject: engineering en quality assurance, operational excellence en training, en guardrails en datagovernance.

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ISO 42001 in practice: from engineering to data governance

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Governance and architecture

In the area of governance and architecture, we have achieved the following results:

  • We have developed a comprehensive AI Implementation High-Level Architecture & Design Playbook. This links ISO 42001 requirements to practical controls, a cloud-native architecture based on technologies such as Azure, AKS, Next.js and FastAPI, and a gated AI lifecycle delivery model.
  • We have set up clear governance structures, including RACI matrices and reference architectures for scalable, secure and ethical AI SaaS delivery.

Responsible AI Impact Assessment

  • For our generative AI SaaS environment, we have carried out a comprehensive Responsible AI Impact Assessment:
  • This assessment covers, among other things, stakeholder mapping, fairness, privacy, human oversight and risk mitigations.
  • The approach is fully aligned with the Microsoft Responsible AI Standard and ISO 42001.

Risk and incident management

  • Risk and incidents are structurally embedded in our AIMS:
  • We have created AI Impact Assessment Registers and Risk Assessment & Treatment Templates to systematically identify, evaluate and mitigate risks. This includes risks related to bias, privacy, security, reliability, operations and regulation.
  • We have implemented an Information Security Incident & Investigation Framework with AI-specific enhancements, automated reporting and root cause analysis workflows.

Our approach and principles

  • Three principles are central to our approach:
  • Human-in-the-loop oversight for high-impact decisions.
  • Continuous monitoring, incident response and improvement cycles.
  • Transparent stakeholder communication and clear disclosure of AI interactions.

Summary and what comes next

With governance, architecture, Responsible AI Impact Assessment and structured risk and incident management, we are laying the foundation for ISO 42001 at WorldEmp. Together, these elements form the framework within which we deploy AI responsibly and prepare for evolving regulation.

In roughly two weeks, my next blog will explain how we translate this approach into engineering, quality assurance, operational excellence, training, guardrails and data governance.

If you would already like to explore what our ISO 42001 approach could mean for your AI initiatives or platform, leave your details and our colleague Chris van der Deijl will contact you directly.

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