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Visual expert interview Jasper Fortuin managing director World Emp India

Interview with Jasper Fortuin – Managing Director WorldEmp India: Successfully collaborating with remote teams

In a world where technology is rapidly evolving, working with remote teams is increasingly becoming the norm. Companies are discovering the benefits of remote recruitment, particularly hiring permanent colleagues remotely.

But what makes these collaborations successful? And why do Dutch companies often choose remote recruitment in countries like India?

 

Background and experience of Jasper Fortuin

Jasper Fortuin, Managing Director at WorldEmp India, has extensive experience with remote recruitment and collaboration between Dutch and Indian colleagues. "From 2016 to 2021, I worked for KPN in India and witnessed hundreds of teams collaborating between the Netherlands and India. Since I joined WorldEmp in February 2023, I have met many colleagues and have been impressed by their technical and personal qualities. At WorldEmp, both large and small companies work with Indian colleagues in technical roles, and that collaboration is particularly successful."

Illuminated futuristic trees in a nighttime skyline, symbolizing technological advancement and innovation in offshore outsourcing.

"Understanding and acceptance of cultural differences are crucial. Indian colleagues must truly be part of the team."

The keys to success with remote teams: culture, engagement, and shared successes

What are the keys to success in working with remote teams? "Understanding and acceptance of cultural differences are essential," emphasizes Fortuin. "It’s important to build personal relationships, even virtually, and to truly make Indian colleagues part of the team. It doesn’t work if they are only given less popular tasks; at WorldEmp, we ensure challenging and interesting projects for everyone."

Fortuin shares an example of how joint celebrations strengthen a sense of teamwork. "We celebrate successes both in the Netherlands and in India. This can include shared breakfast sessions or distributing gifts in both countries. This way, Indian and Dutch colleagues feel equal, which is essential for effective collaboration."

Language and culture as challenges in Dutch-Indian collaborations

Why does collaboration between Dutch and Indian teams sometimes falter? According to Fortuin, this often stems from misunderstandings related to language and culture. "Many companies still communicate in Dutch, which can be challenging for Indian colleagues. Cultural differences also play a role. In India, for instance, there is a strong sense of hierarchy, making open feedback not always a given. At WorldEmp, we therefore screen candidates not only for technical skills but also for their ability to communicate proactively and clearly in a Dutch work environment."

He adds that Dutch directness sometimes clashes with the more reserved attitude of Indian employees, who often perceive their Dutch colleagues as clients. "This can hinder honest communication. That’s why we select candidates who are not only technically proficient but also fit well within the Dutch work culture and are confident enough to express themselves."

Dutch local woman videocalling with remote workers and discussing their project

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WorldEmp's rigorous selection: experienced remote professionals for sustainable collaboration

At WorldEmp, a strict selection process is applied to ensure successful collaborations with remote employees. "Our selection starts with a critical screening by the recruitment team and an interview with 'social assessors,'" explains Fortuin. "This is followed by cultural onboarding, and we remain closely involved even after the probationary period. This ensures that employees continue to develop and perform well within their teams."

This approach sets WorldEmp apart from other companies. "In India, many companies work with fixed KPIs and teams of recent graduates from a 'pool.' At WorldEmp, we select experienced professionals with at least six years of work experience. This leads to longer and more successful collaborations compared to standard recruitment agencies, where employees often drop out more quickly."

Communication and culture as the foundation for successful remote teams at WorldEmp

Fortuin emphasizes the importance of effective communication and cultural awareness in remote working. “Effective communication is crucial, especially when dealing with cultural differences. At WorldEmp, we continuously focus on communication through cultural training, all-hands meetings, and tailored coaching. Colleagues must feel safe to share their opinions without fear of repercussions.”

WorldEmp adopts a personal approach to managing these cultural aspects. “We regularly hold discussions with employees and take feedback from Dutch colleagues seriously. If a collaboration does not run smoothly, we investigate the cause and provide targeted support.”

 

Realistically assessing staffing needs for successful collaboration with remote teams

Fortuin advises Dutch companies to closely examine the reality of their staffing needs. “Ask yourself whether it’s realistic to fill all vacancies within the Netherlands. If the answer is no, we can help. We have experience onboarding teams in India and know what it takes to make this successful. We guide you through the entire process.”

For smooth collaboration, Fortuin recommends translating documentation into English and ensuring that all involved have sufficient English language skills. “Start gradually and keep communication clear. This increases the chances of a successful collaboration.”

Finally: learning from Indian culture and collaborating for growth

"India is a fascinating country," says Fortuin. "I learn more about the culture and collaboration with Indian colleagues every day. This deepens my understanding and helps with the cooperation."

For companies considering remote working, he has one final message: "With low unemployment and a housing shortage in the Netherlands, it is becoming increasingly difficult to find suitable talent. At WorldEmp, we offer a solution that works, and you can count on our support to make it a success."

 

WorldEmp founders Frank Korf, Peter van Londen, and COO Jasper Fortuin in discussion during a meeting in a modern workspace, highlighting the company's international collaboration.

INTERESTED? MORE INFORMATION?

Digital Knowledge Migrant with WorldEmp

At WorldEmp, we understand the challenges of finding qualified and highly skilled personnel. We offer a unique solution for companies looking to benefit from the advantages of a digital knowledge migrant without the usual pitfalls. Our approach is built on years of experience and a deep understanding of both the technological and human aspects of remote work.

Our services include recruiting and selecting highly qualified professionals from around the world. We ensure that every candidate is not only technically proficient but also a cultural fit for your company. This helps minimize communication issues and maintain strong team cohesion.

In addition, we provide comprehensive support in technology and tools. We ensure your team has access to the best tools for communication and collaboration, and we offer training and support to ensure everyone can use these tools effectively.

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